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How we collect data

Compliant Privacy Policy for SMS Communications

  1. Introduction Welcome to the Consulate of Peru in Miami. This Privacy Policy outlines how we collect, process, and protect the personal information you provide through our website or other services, including SMS communications. By accessing or using our services, you agree to the terms outlined in this Privacy Policy. These terms are designed to protect both our organization and the individuals who engage with our services.

  2. Information We Collect We may collect personal information, such as your name, email address, phone number, and other details you provide when using our website or services. Specifically, we collect information in the following ways:

    • When you visit our offices and provide personal information to our staff for the purpose of receiving updates or notifications.
    • When you fill out our forms, either in person or online, to access our services or schedule an appointment.
    • When you use our website to schedule an appointment or opt-in for SMS communications. All data collected is used solely for the purpose of delivering the requested services and enhancing your experience.
       
  3. How We Process Your Information The personal information we collect is processed to provide you with updates, notifications, and reminders about consular services. SMS communications are used for:

    • Appointment reminders and updates.
    • Notifications about changes to consular operations or services.
    • Emergency alerts or other critical information. Your information is handled in a secure manner to ensure its confidentiality and integrity. We do not use your personal information for marketing purposes or share it with third parties for such purposes.
       
  4. When and With Whom We Share Your Personal Information Your personal information is not shared with third parties or affiliate companies unless required by law or necessary to deliver the requested services. For instance, service providers who facilitate SMS delivery may have access to your phone number solely to provide this service. These providers are required to maintain the confidentiality of your information. Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.


  5. Consent for SMS Communication To receive SMS communications, you must provide explicit consent by opting in through our website, in-office forms, or other intake methods. This is done via a checkbox that users must actively select, ensuring full awareness and agreement to receive text messages. This process provides a clear record of your consent, which can be referenced in case of any future disputes.

  6. Standard Messaging Disclosures

    • Message and data rates may apply. Your mobile service provider may charge standard messaging fees based on your plan.
    • You can opt out of SMS communications at any time by replying "STOP" to any message you receive. Opting out will immediately discontinue SMS notifications.
    • For assistance, text "HELP" or contact us directly at [Insert Contact Information]. Additional information can also be found in our Privacy Policy and Terms of Service.
       
  7. Privacy and Data Protection We respect your privacy and are committed to safeguarding your personal information. Data collected for SMS communications is used exclusively for the purposes outlined in this policy. We implement robust security measures to protect your information from unauthorized access, use, or disclosure.

  8. Modifications to This Policy We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or compliance requirements. Any updates will be posted on this page with an updated revision date. By continuing to use our services, you agree to the updated terms.

  9. Opt-Out and Contact Information You have the right to opt out of SMS communications at any time by replying "STOP" to any SMS message. This will immediately terminate all SMS notifications from our services. If you experience any issues or require further assistance, please contact us at [Insert Contact Information]. We are committed to addressing your concerns and ensuring your preferences are respected.​

  10. SMS Terms & Conditions

    1- SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    2- Types of SMS Communications:  If consent has been given to receive text messages from Consulate of Peru in Miami, messages may be received related to the following:

    Appointment reminders | Follow-up messages

    Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.

    3- Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 30 SMS messages per week may be received related to Appointment reminders and Follow-up messages

    4- Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

    5- Opt-In Method: Opt-in to receive SMS messages from Consulate of Peru in Miami can be done in the following ways:

     Verbally, during a conversation.


    We get consent verbally by asking "Do you agree to receive conversations (external), conversations (between employees) text messages from Consulate of Peru in Miami. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.consulado.pe/es/Miami/Paginas/How-we-collect-data.aspx to see our privacy policy and https://www.consulado.pe/es/Miami/Paginas/How-we-collect-data.aspx for our Terms of Service."

    6- Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

    7- Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.consulado.pe/es/Miami/Paginas/Inicio.aspx


    Additional Options:

    If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

    8- Standard Messaging Disclosures: Message and data rates may apply.

    Opt out at any time by texting "STOP."

    For assistance, text "HELP" or visit our [Privacy Policy (hyperlink)] and [Terms and Conditions (hyperlink)] pages.

    Message frequency may vary​

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Central Telefónica:
Líneas atención telefónica
08:00 am - 2:00 pm
(786) 713-2401
(786) 713-2400

(786) 984-0942 (teléfono exclusivo para consultas de escrituras públicas de 2:30pm a 4:30pm)
Emergencias:
(786) 969-5990
(No se atenderán consultas sobre trámites)
Fax:
No tenemos FAX
Correo Electrónico:
informacion@consulado-peru.com
Horario de Atención:
08:00 am - 2:00 pm
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Dirección:
1401 Ponce de Leon Blvd
Coral Gables, Florida 33134